I wish all Spy readers a wondrous holiday and a new year filled with peace and joy. As the year winds down, I find myself reflecting on these past months. Here is a poem I wrote about such reflections.

Still life  

So many rooftops, tabletops, stovetops have I claimed
Rooms measured, chairs arranged for conversations fraught with nuance
Walls painted, changed from light to dark, shadow striped and glazed
Gardens tilled, planted, weeded, and refigured
Endless bouquets of flowers in tall vases
Fresh fruits and vegetables in bowls,
Arranged by color and size, cast in shadow and light
Books on shelves erudite and deep
Too much poetry?  Too little prose?
A bit of theater in repose
A glass of sherry, a spot of port
To which political topic shall we resort in a year
Filled with division, destruction, and retort
Recycled thoughts like papers shredded and reconstituted
So much pretension, wasted time
Revisions turn from reductions to deductions
A denouement or yet another variation on a theme
Decisions made may bode more danger than first seen
Photographs flash freeze upon my screen.
Still life. 

Maria Grant was principal-in-charge of the federal human capital practice of an international consulting firm. While on the Eastern Shore, she focuses on writing, reading, music, and nature. 

Last week, I got an email that fraud had been detected on my credit card, and a new card had been sent to me. But wait, I thought, perhaps you should have informed me before you cancelled my card and mailed me a new one to an address where I don’t currently reside. 

I called the credit card company, a chatbot responded, asking me for my card number which had been cancelled so it no longer existed, my social security number, etc. About 15 minutes later, I got to a real person. I explained that I wasn’t at the address where the card had been sent. She told me I had to receive a link, send a copy of my driver’s license and my photo and a new card would be sent overnight. I did as she requested, she then said it didn’t come through, please send again, which I did. 

The card did not arrive. I called back. Got another chatbot. At least 10 minutes later, I got to a real person. I explained that my card never arrived. She checked and said they had tried to reroute it, and then were informed that it was too late to reroute. Something must have gotten lost in the shuffle. The company would overnight another card to my current address. I’m still waiting. It should arrive soon.

The next day, we received a gift sent from Amazon with no gift card. We had no idea who sent the gift. I started my search with Amazon chat, got nowhere, and then made a phone call, which required a call back. About 20 minutes later, a person called me back. I explained the situation. He told me that there is no way they could trace who sent the package and suggested that I call every person I know and ask if they sent us a gift. I said thank you, and no, that won’t be happening. 

The following day we went to dinner with another couple at an expensive restaurant. A waiter appeared and asked if we would like a glass of wine. About 15 minutes went by, and the wine appeared. Then about 20 more minutes went by and there was no waiter in sight. We asked a member of the waitstaff—many of whom were standing around chatting with each other–if he could locate our waiter. Finally, our waiter reappeared, we ordered and waited another half hour for our dinners. Two of the orders were not right, but we said that’s okay. When the bill came, a 20 percent tip had been added and there was another line for “extra gratuity.” 

The next day I went to a large department store. I had to walk through three departments to find a salesclerk to ask a question about whether an item was available in a different size. She said she didn’t think so.

The following day I went to a store, picked something off a shelf (talked to no clerks—asked for no advice). I simply picked up an item and took it to a cashier. When I put my credit card (a different one) into the machine as the cashier looked over me, the bill appeared and asked me if I wanted to add a tip to the transaction. 

What is going on? Please know that I appreciate the service industry and try to tip generously. I give holiday gifts to service workers and treat them with respect and dignity. I understand the frustrations of income inequality. (And trust me, with this new administration, this inequality will get worse—not better. Anyone who thinks the cute kid’s clothes at Target that are made in China are going to get cheaper under Trump and his tariffs is smoking something.)

So, what has happened to impressive customer service in this country? When we were in Europe this summer, there was a marked difference in the quality of service. Service was great. There was pride in doing a job well done. Waitstaff were solicitous and helpful. 

Just read some Yelp reviews about customers’ frustrations with stores, restaurants, mistaken orders, etc. I am not alone in my frustrations with poor customer service.

Experts say there are many reasons for this dissatisfaction with customer service. They include a labor shortage of service workers, higher customer expectations, lack of competition (think about how many choices you have for internet providers on the Eastern Shore), rising use of automation which often results in increased time and having to repeat the same information to a real person, and the fact that many companies are struggling to meet demands as opposed to looking for new customers.

Experts say that companies that want to improve customer service should do a better job of understanding customer needs, seek and promote customer feedback, set customer service standards, try to exceed customer expectations, and share examples of great service.

Yes please. I’m begging you, please do. I seriously can’t take another week like this one.

P.S. As I’m writing this column, I just got a message that my credit card is out for delivery. Hallelujah! Let’s hope it comes to the right address.

Maria Grant was principal-in-charge of the federal human capital practice of an international consulting firm. While on the Eastern Shore, she focuses on writing, reading, music, and nature. 

Lord knows this has been one stressful year! The election, wars, hurricanes, wildfires, killers on the loose, and more. Movies, series, and documentaries have provided a much-needed escape from present-day reality. Here are some of my favorites this year in no particular order.

Leonardo da Vinci. This two-part PBS documentary directed by Ken Burns, his daughter, and son-in-law, makes the case that Da Vinci is the greatest painter who ever lived and convinces the audience that da Vinci was so ahead of his time that he would have done well living in today’s modern world. The four-hour series reviews da Vinci’s skills as a painter (particularly his 13-year struggle with the Mona Lisa), a botanist, an inventor, and a philosopher. It’s a fascinating documentary and well worth the time spent watching it. 

The Bear. Now in its third season, The Bear tells the story of a Chicago restaurant and deals with grief, family and colleague drama, and, of course, the stress of owning a restaurant. Most critics loved the first two seasons but not so much the third. All three seasons worked for me, although I have no idea why on the Emmy roster, The Bear is listed as a comedy—not even close. 

Slow Horses. It’s a spy series set in London about a bunch of outcast intelligence agents. It is both thrilling and, at times, hilarious. Gary Oldman, Kristin Scott Thomas, and Jack Lowden are excellent. Season Five of the series is scheduled for late summer 2025.

The Diplomat. Just completed its second season, a career diplomat, played by Keri Russell, has been appointed ambassador to the United Kingdom and is secretly being considered as a vice-presidential candidate, amid an international crisis, a troubled marriage with a shrewd manipulative husband, played by Rufus Sewell. It’s the perfect watch for today’s political climate. 

A Gentleman from Moscow. Based on the novel by Amor Towles, this series is a period drama about a 1920s Russian aristocrat, played by Ewan McGregor, who is being kept in a hotel by the Bolsheviks. The series does justice to the absolutely splendid novel and is a true delight to watch.

Only Murders in the Building. The fourth season of Only Murders in the Building is still TV worth watching with lots of whodunit intrigue and great generational jokes among Steve Martin, Martin Short and Selena Gomez. Hollywood wants to adapt the podcast onto the silver screen and hilarity ensues with Eva Longoria and Eugene Levy acting and Molly Shannon producing. Meryl Streep is also back in town. 

The Agency. All episodes of The Agency have not yet dropped, but so far, The Agency works. Based on the French program, The Bureau, The Agency is about a spy, played by Michael Fassbender, who must adjust to life after being undercover for a long time. Richard Gere plays his boss, and the complicated plot smacks of a well-written John Le Carre spy novel. I look forward to the remaining episodes.

Ripley. I was skeptical about watching Ripley after seeing The Talented Mr. Ripley based on Patricia Highsmith’s wonderful novel which I loved. But the 2024 Ripley, shot in black and white, did indeed deliver. Andrew Scott plays Ripley and his portrayal is disturbing, intense and sharp.

Disclaimer. It’s a seven-part series that is more intriguing than enjoyable to watch but it’s on my list because I’m such a huge Cate Blanchett fan, and she does not disappoint in this story about a woman who has a secret from many years ago that is revealed by actor Kevin Kline’s character. There are clues galore, and it’s a bit of a morality tale with a surprise ending.

A Man on the Inside. This series stars Ted Danson who becomes a private investigator in a retirement community. It’s one of those cozy mysteries which seems just right for this stressful year. And it’s a special treat that one of the retirement community residents is Sally Struthers from All in the Family fame. It’s one of those wrap-yourself-in-a-blanket series that deals lightly with the human condition. I found it refreshing and surprisingly touching. 

Three more on my list that I have not yet watched but look forward to doing so are Shogun, Pachinko, and Enclave. 

Dear Readers, I would love to hear your recommendations. Please share them in the comments. It’s going to be a long and lonely winter.

Maria Grant was principal-in-charge of the federal human capital practice of an international consulting firm. While on the Eastern Shore, she focuses on writing, reading, music, and nature. 

No one has a crystal ball that can accurately predict the future. And though many of us think we have all the answers, the fact is that we just don’t. Here are some issues on my watchlist over the next four years.

The national debt rose almost $7.3 trillion in Trump’s last administration. That’s the third biggest increase, relative to the size of the economy, of any other President. George W. Bush and Abraham Lincoln‘s deficits were bigger relatively speaking. Trump dealt with the pandemic. Bush had two foreign conflicts. Lincoln financed the Civil War. Biden, dealing with the aftermath of the pandemic, borrowed $4.3 trillion according to the Committee for a Responsible Federal Budget. Let’s watch what happens next.

During Trump’s last administration, he appointed three conservative Supreme Court Justices: Neil Gorsuch, Brett Kavanaugh, and Amy Coney Barrett. These appointments led to the overturning of Roe v Wade and the Supreme Court’s ruling that gives presidents broad immunity for official acts. Biden appointed one liberal Supreme Court Justice—Ketanji Brown Jackson. It is anticipated that during Trump’s next administration, conservative Justices Thomas and Alito will retire, enabling Trump to appoint two much younger conservative Justices—who could perhaps hold those positions for more than 30 years. Let’s watch what happens next.

Trump deported approximately 1.5 million undocumented immigrants during his four years as President. At this point in time, Biden has almost matched that number of deportations. With Trump’s new appointment of Border Czar Tom Homan, let’s watch what happens next. 

When president, Trump’s suggested cures for Covid included injecting bleach, chloroquine, and hydroxychloroquine into veins. With the anti-vax, anti-fluoride RFK Jr. at the helm of HHS, and Dr. Oz, of coffee-bean extract and Reiki-energy healing fame, taking control of Medicare and Medicaid, let’s watch what happens next.

The average year-over-year inflation rate under Trump was 1.9 percent (influenced by the pandemic). Under Biden, so far it is 5.2 percent. Let’s watch what happens next. 

The former Trump administration imposed nearly $80 billion worth of new taxes on Americans by levying tariffs on thousands of products. The Biden administration kept most of those tariffs in place and added an additional $18 billion on Chinese goods, including semiconductors and electric vehicles, for an additional tax increase of $3.6 billion. Trump’s proposed tariff hikes are estimated to increase taxes by another $524 billion, shrink the GDP by at least 0.8 percent, and eliminate 684,000 full-time equivalent jobs. Academic and government studies indicate that the Trump-Biden tariffs raised prices, reduced output, and employment, and produced a net negative impact on the U.S. economy. Let’s watch what happens next.

From a climate change perspective, the Biden administration has cut total greenhouse gas emissions, passed a climate-smart economic stimulus package, and sought environmental justice. Trump plans to boost fossil-fuel production, has rallied against wind turbines and electric vehicles, and has threatened to claw back unspent climate funding. Let’s watch what happens next—particularly let’s keep a close eye on how such policies will affect the Eastern Shore’s environmental issues. 

In most cases, past presidents have appointed cabinet leaders, even those with controversial points of view, with deep relevant subject-matter expertise. A majority of Trump’s cabinet picks lack government experience and deep relevant expertise. Let’s watch what happens next. 

Because of the pandemic, Trump offered students the ability to defer payments on their student loans. Biden forgave more than $166 billion in student loan debt. Trump has now proposed eliminating the Department of Education which could mark the end of low-interest loans for students. Some economists predict that private lending institutions will once again resume that role. Let’s watch what happens next. 

When Trump left office, the Federal Reserve interest rate was .25 percent (once again influenced by the pandemic). When Biden leaves office, the Federal Reserve interest rate will be around 4.6 percent. Let’s see what happens next.

The astronaut Neil Armstrong once wrote, “Science has not yet mastered prophecy. We predict too much for the next year and yet far too little for the next 10.”  

Truer words have not been spoken.

Maria Grant was principal-in-charge of the federal human capital practice of an international consulting firm. While on the Eastern Shore, she focuses on writing, reading, music, and nature.

 

 

 

Since 1789, America has had 46 presidents. All of them have been men. And all but one of them have been white. 

In 1984, Geraldine Ferraro was the first woman to be named a vice-presidential candidate for a major party. She came under severe attack because she and her husband filed their taxes separately, and her husband refused to make his tax returns public. Since then, Republican Sarah Palin ran for vice president in 2008, and Kamala Harris was the Democratic nominee for vice president in 2020.

In 1964, Margaret Chase Smith ran for the Republican nomination for president. She was the first woman whose name was placed in nomination for president at a major political party convention. In 1972, Shirley Chisholm was the first Black candidate to run for the Democratic presidential nomination and the first woman to run for her major party’s nomination. Hillary Clinton became the first woman to receive the Democratic nomination for President in 2016. And Kamala Harris was the first woman of color to receive the Democratic nomination in 2024. 

Nancy Pelosi was the first woman elected as U.S. Speaker of the House and led the House from 2007 to 2011 and again from 2019 to 2023.

Of the 115 Justices who have served on the Supreme Court, six have been women. Four of these women are currently serving. 

Among the 193 United Nations member states, at least 80 countries have had a female head of state or government. Currently, only 13 of the body’s 193 members are led by women. The Council on Foreign Relations ranked the U.S. Number 69 in its rankings of which countries have “progressed toward gender parity in political participation.” 

Researchers claim that when polled, Americans say they would vote for a woman, “just not that woman.” Currently women make up about a third of Congress and there are 12 women governors.

According to the most recent World Values Survey, 15 percent of American respondents agreed that “men make better political leaders than women do.” Political scientists claim that women candidates often have to be more qualified than men to win elections. 

Americans don’t seem to have significant problems with voting for women in lower-level positions than president—congresswoman, governors, etc. But the leadership traits Americans see as most important in a President are decisiveness and toughness—traits more difficult for women to demonstrate. On the other hand, voters tend to rank women as more trustworthy, less corrupt, more compassionate, and better on issues such as healthcare, education, and childcare.

Women who have led other countries have been judged more harshly than their male counterparts. They tend to face higher standards and enjoy shorter honeymoon periods.

Surveys have also shown that the public is not ready for an all-female ticket but obviously has no problem with an all-male ticket. 

J.D. Vance authored a book, was a lackluster hedge fund manager, and had served only two years in the Senate when Trump tapped him as his Vice President (making Bush’s VP pick Dan Quayle look like an elder statesman). 

Now let’s take a quick look at how Trump and the men he will surround himself in his next administration feel about women. 

We have heard ad nauseum the rude, crude comments Trump has made about countless women. Since the 1970’s, at least 26 women have accused Trump of sexual assault or sexual harassment. In 2023, Trump was found liable for sexual abuse and defamation against E. Jean Carroll. 

Trump’s VP-Elect J. D. Vance talks about “childless cat ladies and claims the sole purpose of post-menopausal woman is to help care for youngsters.”

Matt Gaetz, Trump’s nomination for Attorney General, has been accused of sex trafficking, using illegal drugs, and showing lewd photos of women on the House Floor. It is yet to be determined whether the findings of the House Ethics Committee’s report on Gaetz, that had been scheduled to be released last Friday, will be released.

Efficiency expert Elon Musk, the father of 12 offspring, freely offers his sperm to women in his employ. He apparently also suggested to Nicole Shanahan, RFK’s Jr. ‘s former running mate, that she could have access to his valuable sperm. 

RFK Jr., an anti-vax conspiracy theorist and heroin addict for 14 years who has claimed that a worm ate part of his brain, once was alleged to have a list on his cellphone of 43 mistresses. His promiscuity was frequently linked, in part, to his former wife’s suicide. Mary Kennedy also suffered from drug and alcohol addictions.

Pete Hegseth, Trump’s nomination for Defense Secretary, said that women should not be in combat roles because men are more capable. (Currently about 220,000 combat roles are open to women in the military. Women who obtain those roles are subject to the same grueling training that men are. Reports state that these women are competent and should they no longer be eligible for combat roles, the U.S. may be forced to reinstate the draft. The Department of Defense is the largest employer in the U.S. It has more than 1.3 million active-duty employees and more than 800,000 in reserves. Its budget is almost $900 billion. Hegseth has never had a management position of any size.) Hegseth also has been accused of sexual assault. 

Boatloads of serious competent women with deep technical expertise reside in the U.S. It is distressful that the U.S. continues to pass over them for the top job. It’s also distressful that, with few exceptions, the women who Trump has tapped to work in his next administration have one quality in common—blind loyalty to Trump. Deep relevant expertise does not appear to be on the radar screen.

So, fasten your seatbelts competent women. We’re in for a bumpy ride.

Maria Grant was principal-in-charge of the federal human capital practice of an international consulting firm. While on the Eastern Shore, she focuses on writing, reading, music, and nature.

After last week’s election results were reported, I have had many tearful conversations with friends and relatives who have children. Here are some of the questions these women asked.

Almost every day I tell my children how important it is to be kind. How do I defend the winning candidate who relentlessly made vicious and unkind comments about his opponent and others?

My child’s biggest obsession is the state of our planet. How do I comfort her in her distress about a candidate who doesn’t acknowledge the existence of climate change and who has threatened to dismantle the Environmental Protection Agency? It’s the year 2024 which scientists have proclaimed to be the hottest recorded year in history.

I have two beautiful biracial children. How do I assuage their worried looks when they realize that the candidate who called his opponent–a woman of color–dumb as a rock, lazy as hell, retarded, low-IQ, and not that attractive?

I spend my days telling my young sons how important it is to treat women with respect and dignity. How do I explain that the candidate who won called women bitches, fat pigs, and ugly as sin. And what do I say when they ask if it is true that more than half the country is OK with that?

My daughter just went off to college in a state that doesn’t allow a woman to have control over her own body. What should I recommend when she asks if she should apply to other colleges in other states that still have that right?

In their school, my children have initiated drives to support the children of Ukraine. What should I tell them when they worry about what will happen to Ukraine’s children now that the President-Elect has threatened to cut much needed aid?

I have a disabled child. Many of the special needs programs which we rely on may now be cut. What options will my child have?

We have relatives in Europe who have asked my children, “What the hell happened?” My children say they are embarrassed to live in this country. How do I defend this democracy?

My daughter works for the State Department. She is a dedicated civil servant who works hard and is committed to the cause. She is worried about losing her job as are many of her friends. The President-Elect has threatened to cut hundreds of civil service jobs and replace heads of various agencies with supporters who have no federal experience. How can I reassure her that everything will be OK? 

I asked, “How did you respond to these questions?” Here’s what they said.

You continue to do the right thing. Treat others the way you want them to treat you. 

You are right to be concerned about the planet. Let’s do our part to reduce the effects of global warming. Remember that one oyster can filter 50 gallons of water in one day. Let’s become oyster gardeners which will improve the quality of water in Chesapeake Bay.

 Be Kind. Treat women with respect and dignity. You will love yourself. And others will love you for it.

 Let’s talk about whether you should transfer to another college in a state that has laws with which you are more comfortable. 

We will keep sending care packages to Ukraine’s children. Now they need them more than ever.

Let’s do more research on various programs that help children with special needs. Don’t give up hope. We are here for you. 

Every country has highs and lows. The next election is in two years. Traditionally that means a lot of change. Keep the faith. Almost every country on earth has succumbed to craziness at some time in its history. 

Continue to do your important work to the best of your ability. Start to think about possible alternatives should your job be eliminated. 

One friend said she went into her bedroom, shut the door, and cried again. Then she sighed, took some deep breaths, went back into the family room, and asked, “What should we have for dinner?” 

Maria Grant was principal-in-charge of the federal human capital practice of an international consulting firm. While on the Eastern Shore, she focuses on writing, reading, music, and nature.

 

  

The U.S. is anxious. No question about it. What will happen if Trump wins? If Harris wins, will there be another insurrection? How long will it be until we know the results of the election? Once we know the outcome, will we be able to handle the results? These are questions swirling around the minds of many Americans. 

So, what to do about these feelings of anxiety? Here are some helpful tips from the experts.

First, know that a certain amount of anxiety is normal. Accept it. Don’t avoid your anxious thoughts. Share them with a friend or family member who can help put things in perspective. 

Meditate for 15 minutes three or four times a day. Several different kinds of meditation techniques can be helpful. Apps, books, YouTube videos and more can help you begin the process.

Exercise for at least 30 minutes a day—walk, run, swim, cycle. Yoga and stretching are also helpful. Exercise can have the same effect as meditation and help clear your mind. 

Take a break from all the stimuli around you. Shut off the TV, radio, and cell phone for significant periods of time during the day. 

Pursue a creative outlet. Paint. Play the piano, guitar, or another instrument that interests you.

Take your mind off politics by playing mahjongg, chess, bridge, or other games with friends.

Keep a journal. Journaling can help you understand the issues of the day and work out possible solutions. 

Take 30 minutes to unwind before you go to sleep in the evening. Consider taking a warm bath. Warm milk is also a good idea. Drink organic decaffeinated teas. Listen to calming music or soothing sounds.

Do some kind of cathartic activity. Clean your closet, your garage, or office. In essence, do spring cleaning in the fall. 

Escape by reading a light novel or watching a comedic film.

Limit alcohol and caffeine. Both can heighten and intensify feelings of anxiety. 

Explore nature. Take a nature hike. Go to a botanical garden. Search for butterflies. Go birding. Pick wildflowers. Plan next season’s garden.

Kahlil Gibran once said, “Our anxiety does not come about thinking about the future, but from wanting to control it.” 

Many of us have done all we can this election season. We have canvassed, written postcards, donated money, written letters, and more. At this point, the outcome is out of our hands.

Let’s pray for a peaceful transition of power. Let’s renew our faith in America. And remember what Kierkegaard once wrote, “Anxiety is the dizziness of freedom.” 

Maria Grant was principal-in-charge of the federal human capital practice of an international consulting firm. While on the Eastern Shore, she focuses on writing, reading, music, and nature.

I must admit that I find myself depressed about the state of our union. When I lived in DC, I was tapped into the political scene in both Republican and Democratic administrations and often had robust and interesting discussions with friends and colleagues about politics. Sometimes discussions were quite spirited, but they were also open, interesting, and chock full of factual information. I benefited from hearing different points of view, and I understood why some friends voted for Reagan, or Bush, or Romney. 

But this time it’s different. 

My depression stems from the fact that so many Americans seem to have no regard for a person’s character—qualities that include respect, kindness, and humility. Today many Americans are OK with a candidate who says mean and degrading things about opponents, women, disabled people, veterans, and immigrants. 

Crude and mean-spirited comments? No problem. Downright lies? Keep them coming. 

The recent rude and cruel name-calling has opened up a pandora’s box of vitriol, which, as my mom used to say, is singularly unattractive. 

Americans used to care about good vs evil, truth-telling vs false witness, 

When the historian Richard White writes about the Gilded Age, he explains that judgments of character had less to do with honesty and integrity and more to do with getting things done while exhibiting strength. Many studies show that in today’s world Americans tend to put character aside and vote for candidates who can promote their economic and social well-being. 

I have seen evidence of this theory. Some of my acquaintances care only about one thing—lower taxes. Many of these same people own more than one house and are quite well off financially. They have chosen to put their own personal pocketbooks ahead of every other issue—the environment, healthcare, education, gun control and, of course, character. 

So perhaps what is happening in today’s world is people are prioritizing one issue. For some, it’s taxes. For others, it’s right to life. For others, it’s exactly the opposite—a woman’s right to choose. And for still others, it’s immigration and so on. 

It is easy to see why people get disillusioned about politics. 

The Stoics claimed that character consisted of four core virtues:  Wisdom—the ability to make sound choices; justice—the ability to determine what is fair; courage—the ability to “do the right thing” even when there is personal risk; and temperance—the ability to control emotions and impulses and exhibit self-control. 

I say the Stoics got it right. It makes sense to examine all aspects of a candidate’s character. It is easy to become self-absorbed, and it is hard to be courageous. Just ask the many subscribers to The Washington Post who have canceled their subscriptions just hours after the paper declared that it would not endorse a candidate this year or in subsequent years. Bezos made that decision because he has billions of dollars in government contracts with both Amazon and Blue Origin. He didn’t want to risk any backlash should Trump win the election. Self-absorbed and lacking courage?  My case rests. 

Eleanor Roosevelt once said, “Only a man’s character is the real criterion of worth.”  Let’s be sure to put character on the ballot when we consider the candidates who are worthy of our vote next Tuesday. 

Maria Grant was principal-in-charge of the federal human capital practice of an international consulting firm. While on the Eastern Shore, she focuses on writing, reading, music, and nature.